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RYDEZ PRIVACY POLICY

Effective Date: October 20, 2020

This privacy policy describes the personal data collected or processed when you interact with Nike, including through our websites, digital experiences, mobile apps, stores, online or offline events, or one of our other products or services, all of which are part of Rydez Platform (“Platform”). It also explains how your personal data is used, shared and protected, what choices you have relating to your personal data, and how you can contact us.

WHO is Responsible for Processing Your Personal Data?

Rydez Moto Gear

WHAT Personal Data Do We Collect, When and From What Sources?

We ask you for certain personal data to provide you with the products or services you request. For example, when you make purchases, contact our consumer services, request to receive communications, create an account, participate in our events or contests, or use our Platform.
This personal data includes your: contact details including name, email, telephone number and shipping and billing address.

WHY and HOW Do We Use Your Personal Data?

We use your personal data in the following ways:

To Provide the Features of the Platform and the Services You Request

When you use our Platform, we will use your personal data to provide the requested product or service. For example, if you make a purchase on Rydez.com.au, or participate in an event or promotion, we will use the contact information you give us to communicate with you about the purchase, event or promotion. If you contact our consumer services, we will use information about you, such as delivery or payment information, or the product you have purchased to help you resolve a problem or question. 

To Communicate Information about our Products, Services, Events and for Other Promotional Purposes

If you are an existing customer of Nike (for example, if you have placed an order with us), we may use the contact details you provided to send you marketing communications about similar Nike products or services, where permitted by applicable law (unless you have opted out). In other cases, we ask for your consent to send you marketing information.

To Operate, Improve and Maintain our Business, Products and Services 

We use the personal data you provide to us to operate our business. For example, when you make a purchase, we use that information for accounting, audits and other internal functions. We may use personal data about how you use our products and services to enhance your user experience and to help us diagnose technical and service problems and administer our Platform.

To Protect Our or Others' Rights, Property or Safety

We may also use personal data about how you use our Platform to prevent, detect, or investigate fraud, abuse, illegal use, violations of our Terms of Use, and to comply with court orders, governmental requests or applicable law.

Obtain your consent for use of your Workout Info.

Other Purposes

We may also use your personal data in other ways and will provide specific notice at the time of collection and obtain your consent where necessary.

SHARING of Your Personal Data

Your Sharing

When you use certain social features on our Platform, you can create a public profile that may include information such as your screen name, profile picture and hometown. You can also share content with your friends or the public, including information about your Nike activity. We encourage you to use the tools we provide for managing Nike’s social sharing to control what information you make available through Nike’s social features.

PROTECTION and MANAGEMENT of your Personal Data

  • Encryption & Security: We use a variety of technical, administrative, and organizational security measures, including encryption and authentication tools in certain circumstances, to maintain the safety of your personal data. Despite our efforts, no website, mobile application, database or system is completely secure or “hacker proof.” You can help keep your data safe by taking reasonable steps to protect your personal information against unauthorized disclosure or misuse. 
  • Retention of your personal data:We retain your personal data for as long as necessary to fulfil the purposes described in this policy, unless otherwise required or permitted by law. For example, we keep your account profile information for as long as you keep your Rydez account, but, we may keep your order history longer to comply with legal obligations.
  • Managing your personal data:
    •  access to your personal data (both the categories of data we collect, which is laid out in this policy, and particular types)
    • an electronic copy of your personal data
    • correction of your personal data if it is incomplete or inaccurate or
    • deletion or restriction of your personal data in certain circumstances as provided by applicable law
    We do not sell your personal data. We will not discriminate against you for the exercise of these rights. If you request to delete your account, you can create a new account on our Platform at any time. If you have a request regarding your personal data that cannot be fulfilled from your account settings, please contact us. Contact details, and a link to the webform for these requests, can be found in the “Question and Feedback” section below. We will verify your request either through a message sent to the email address associated with your account (so you must have access to this email account) or by asking you to provide information matching what we have for you within our systems. You or your authorized agent may request to exercise your rights. Before we can act on a request from your authorized agent, we may require verification of your identity and proof from the authorized agent that they can act on your behalf.
  • Managing your notifications: If you have a Nike account, you can opt out of receiving Nike’s marketing communications by modifying the preferences in your account settings. Alternatively, you can opt-out by following the opt out or unsubscribe instructions in the message or by contacting us. Contact details are in the “Questions and Feedback” section below.

CHANGES to Our Privacy Policy

Applicable law and our practices change over time. If we decide to update our privacy policy, we will post the changes on our Platform. If we materially change the way in which we process your personal data, we will provide you with prior notice, or where legally required, request your consent prior to implementing such changes. We strongly encourage you to read our privacy policy and keep yourself informed of our practices.

QUESTIONS and Feedback

We welcome questions, comments, and concerns about our privacy policy and privacy practices. If you wish to provide feedback or if you have questions or concerns, or wish to exercise your rights related to your personal data, please use our Rydez Moto contact webforms.

You may also contact Consumer Services (+61 422 363 453) or email us - inf@rydez.com.au. If you contact us with a privacy complaint it will be assessed with the aim of resolving the issue in a timely and effective manner.